AI/Coaching Scope & Limitations
Effective Date: March 1, 2026
Purpose of This Statement
This AI/Coaching Scope and Limitations Statement describes what The Retirement Strategy AI coaching system does and does not do, the boundaries between our services and regulated professional services, and how you should use AI-generated content responsibly.
This Statement is incorporated by reference into the Terms of Service and is intended to help ensure that you understand the appropriate use of the Platform and avoid relying on it as a substitute for professional advice.
Contents
- Nature of AI Coaching
- Boundaries with Professional Services
- Behavioral Inference and Limitations
- User Responsibilities
1. Nature of AI Coaching
1.1 Educational and Reflective Tool
The Platform's AI coaching system is designed to:
- Prompt structured reflection across six dimensions of retirement readiness: Health, Wealth, People, Place, Passion, and Purpose
- Encourage you to identify values, goals, risks, and opportunities related to retirement and later-life transitions
- Suggest self-directed experiments, journaling prompts, and questions for further exploration
- Help you notice patterns in your thinking and behavior over time
The AI system relies on your assessment responses, de-identified patterns observed across users, and predefined coaching frameworks and heuristics.
1.2 Not a Human Coach or Therapist
The AI system is not a human coach, therapist, or counselor. It does not:
- Exercise professional judgment in the way a licensed human professional would
- Build a therapeutic or fiduciary relationship with you
- Monitor your well-being in real-time or intervene in crises
You should treat AI-generated content as informational and reflective, not as a personalized professional recommendation tailored to all facts and circumstances of your life.
2. Boundaries with Professional Services
2.1 No Medical or Health Coaching
The Platform may prompt you to reflect on:
- Lifestyle factors related to aging (e.g., exercise, nutrition, sleep)
- Preventive health screenings or general health awareness
- Emotional well-being, stress, or energy levels
However, the Platform:
- Does not diagnose, treat, cure, or prevent any disease or medical condition
- Does not recommend or adjust medications, supplements, or treatments
- Does not provide individualized medical or clinical health coaching
For any medical questions, symptoms, or treatment decisions, you must consult with a licensed healthcare provider. If you experience a medical emergency, call 911 or your local emergency number immediately.
2.2 No Psychological Counseling or Mental Health Treatment
The Platform may invite you to:
- Reflect on your mindset, motivations, or emotions
- Consider how you handle transitions, uncertainty, or identity changes
- Identify sources of stress, meaning, or fulfillment
However, the Platform:
- Does not provide psychotherapy, counseling, or mental health treatment
- Does not diagnose conditions such as depression, anxiety, or cognitive impairment
- Is not designed to monitor, assess, or respond to mental health crises
If you experience emotional distress, suicidal thoughts, or signs of a mental health condition, you must seek immediate help:
988 Suicide and Crisis Lifeline
Call or text 988, or use online chat at 988lifeline.org
You must seek professional care from a licensed mental health provider for any psychological concerns.
2.3 No Financial, Investment, or Tax Advice
The Platform may:
- Prompt you to consider your retirement timeline, spending patterns, or risk tolerance at a very general level
- Encourage you to assemble your financial documents or consult with professionals
- Offer generalized educational content about financial concepts
However, the Platform:
- Does not provide individualized investment recommendations or portfolio allocations
- Does not assess the suitability of specific financial products or strategies
- Does not provide tax planning or tax filing advice
You must seek guidance from appropriately licensed financial and tax professionals before making any investment, withdrawal, insurance, estate planning, or tax-related decisions.
2.4 No Legal Advice
The Platform may encourage you to:
- Consider estate planning issues at a conceptual level
- Reflect on family dynamics or legacy intentions
- Identify whether you have key legal documents in place (e.g., wills, powers of attorney)
However, the Platform:
- Does not draft, review, or interpret legal documents
- Does not advise you about your legal rights, obligations, or options
- Does not represent you in any legal matter
You must consult with a licensed attorney for legal questions, including estate planning, elder law, housing, and contractual matters.
3. Behavioral Inference and Limitations
3.1 Non-Clinical Inferences
The AI system analyzes behavioral indicators, such as:
- Your language patterns and changes over time
- The consistency with which you engage in suggested exercises
- The level of detail and reflection in your responses
These analyses are intended solely to guide the type and tone of future prompts and content. They are not validated clinical or psychometric assessments and do not constitute a diagnosis, prognosis, or evidence of capacity or impairment.
3.2 Risks of Misinterpretation
Because AI-generated content can appear confident and authoritative, you should be aware that:
- You may overestimate its accuracy or appropriateness for your situation
- You may infer that the system knows more about you than it actually does
- You may attribute intentions or expertise to the system that it does not have
You must read all AI-generated suggestions critically and treat them as starting points for further thought and professional consultation, not as conclusions or directives.
4. User Responsibilities
By using the Platform, you agree that you:
- Will not treat AI-generated content as a substitute for professional advice
- Will seek input from qualified professionals before making any significant decisions affecting your health, finances, legal status, or psychological well-being
- Will immediately seek help from appropriate emergency or crisis resources if you are in distress or at risk of harm
- Will not use the Platform for emergency or urgent situations of any kind
- Will provide honest and accurate information to the extent you choose to share, recognizing that inaccurate or incomplete information may reduce the usefulness of AI-generated content
5. Changes to This Statement
We may update this AI/Coaching Scope and Limitations Statement periodically. Material changes will be communicated via email or in-Platform notification where appropriate. Your continued use of the Platform after the effective date of changes indicates your acceptance of the updated Statement.
Related documents: Terms of Service | No-Advice Disclaimer | Privacy Policy